Weight loss treatment photo guidelines
If this is your first time ordering weight loss treatment, you have not sent us photos in the last 3 months, or your doctor has asked for them, you must submit 3 photos. This provides evidence of your current weight and enables the doctors to check your progress.
Taking your photos
Photo 1: Feet on scales showing weight & date
- Make sure your weight is clearly readable on the scales
- Include a piece of paper with the current date written on it by hand
Photo 2: Full body shot from the side with date
- Hold a piece of paper with the same handwritten date as photo 1
- Your entire side profile must be visible
- You should wear fitted clothes that clearly show your figure
Photo 3: Full body shot from the front with date
- Hold a piece of paper with the same handwritten date as photos 1 and 2
- Your entire front profile must be visible
- You should wear the same fitted clothes as photo 2 that clearly show your figure
Please attach the 3 requested photos via the link sent to your email or through your patient account. This is to make sure our doctors can check them as quickly as possible.
Important
- Do not use filters or edit photos: Do not edit these photos or apply any filters.
- Use good lighting: Please make sure all photos are in focus and have good lighting.
- Take new photos: Your photos must be taken within the last 3 days. You can not use older photos.
- Authenticity: Your order will be cancelled immediately if there is any doubt about the integrity of your picture.
Frequently asked questions
Can I take a picture in a mirror?
If needed, you can take your picture in a mirror. Please make sure the mirror does not warp or change your appearance in any way. Please ensure the handwritten date is still visible. It is ok if this is reversed because of the mirror.
What happens if I send an edited picture?
We request that you don’t edit your photos or add any filters, as this may create doubt about their authenticity. If this happens, your order may be cancelled, or new photos may be requested. We understand it can be difficult to share unedited photos, but we assure you that these will only be seen by a specifically trained member of our team, and your privacy will always be protected.
What if I don't want to submit photos?
We can not provide treatment if you can not submit photos. We do this to ensure treatment is safe and suitable for you. Using weight loss medication incorrectly can have dangerous side effects, and we want to guarantee we are prescribing safely and appropriately for our patients.
What if I do not have any scales?
If you do not have scales, you can go to your local pharmacy or GP practice, which can provide them for you and help you take the picture. We can not provide treatment if you do not include the photo on the set of scales.
How do I submit my pictures
- Follow the link sent to your email or online account from one of our doctors requesting your three photos.
- Follow the instructions to upload your three photos from your device.
- Once your photos are uploaded, please be assured that these have been received and our team will be in touch shortly. (If you have received an error message then please try again)
If you need more information about our weight loss service, visit our Weight Loss FAQs.